Improve your soft skills offering or let your business suffer

When recruiting employees as a business owner or applying for job vacancies as a hopeful candidate, qualifications, industry knowledge and hands-on experience are most probably at the forefront of your mind. However new research has provoked economist experts to urge small business owners to pay more attention to soft skills and personality traits when growing…

Eight Ways to Retain Your Customers

Show Appreciation You’ve provided a product or a service, but they’ve given you their business – often when they could have given it to one of your many competitors. Show them you appreciate that.  Say thank you at the end of the phone call and make sure it’s automatically included at the end of letters,…

protecting your intellectual property

The importance of protecting your intellectual property

New research issued by the Federation of Small Businesses (FSB) has shown that the country’s SMEs are struggling to protect the very identity and original ideas at the epicentre of their enterprises.  Intellectual property (IP) is being jeopardised at the hands of idea poaching, brand replication and copyright infringement but it’s time small business owners…

Keep your friends close but your competition closer

Great friends are worth their weight in gold when you need some extra support and someone to share a bottle of wine with after a stressful week at work. Starting up and running your own business means your need for back up (and wine) is more pertinent than ever so it’s important to keep your…

Juggling Parenthood with Business Ambition

Many parents face the tough juggling act of raising a family whilst holding down a nine to five job. In the wake of the recent changes to shared parental leave, women who have taken maternity leave and men who have taken time off to care for their child face the dilemma of whether to return…