Hey, it can be tough out there. Find help and get answers with live chat support from trained bookkeepers, and articles awash with useful information and bad puns.
Live chat support
Trained bookkeepers
Our Live Chat team of trained bookkeepers have in-depth knowledge of how Pandle works, and what it can do. They’re not great as a pub quiz team, but very useful when you need advice about using software to manage your accounts quickly, confidently, and accurately.
Our live chat support team are here to answer your questions in less than 10 minutes. Whether you need a trained bookkeeper to double-check something or help with using a feature, just give us a shout. We’re nerdy so you don’t need to be.
Bookkeeping mistakes? We don’t like those, and we don’t think you do either. Which is why Pandle will flag anything that looks like it could be an error, so you can take a second look faster than you can make yourself a cuppa. We’ll help you keep your balance. All puns intentional.
Our support centre include guides, product tours and FAQs to help you with every aspect of cloud-based accounting. Much like the name suggests, it’s very supportive. We’ll also use it to let you know about any software upgrades and shiny new features, so you never miss a trick.
PEACE OF MIND
You’re in good company. Join over 90,000 users making their lives easier with bookkeeping software.
Pandle is so easy to use
Pandle is so easy to use and incredible value! But more important in the fantastic customer service in the vent you have any queries. (thank you Ben Salisbury for sorting my recent query!)
I have been using Pandle for a few years, and my accountant likes the reports.
Excellent!
Harry
Goodbye frustrating XERO, Hello Pandle
After years of frustration with Xero, I finally found Pandle. Super user friendly, live chat support by kind and professional staff, everything is smooth and easy. Special mention goes to their staff member Beth. I highly recommend Pandle.
Milenko
Really great to discover Pandle
Really great to discover Pandle, bank accounts linked up in seconds and Liam was very helpful in navigating the software for the first time – highly recommend.
Helen
Connor from Pandle web support was great
Had a technical issue with the Pandle service causing some of my balances not to match up, despite all transactions being correct. Connor assisted with liaising with the developer team to rectify the issue in a timely manner and kept me updated via web chat. Super useful to actually have a way of contacting human support that responds quickly and is helpful in fixing issues – rare in today’s technology sphere.
Ben
PLANS AND PRICING
Pandle
Free
Accept Payments with Pandle Pay
Bank Imports
Business Reports
Mobile App
Multiple Currencies
No Usage Limits
Payment Reminders
Recurring Transactions
Send Quotes & Invoices
VAT Submissions
Pandle Pro
£5 / month (+VAT)
All Features of Pandle plus...
Bank Feeds
Cash Flow Forecasting
Live Chat Support
Mileage Tracker
PayPal Feeds
Premium Invoice Templates
Projects
Receipt Uploads
User Permissions
BANK FEEDS
Say goodbye to manually entering transactions or uploading statements. Our secure bank feeds and automated banking tools manage your data for you, giving you more time to focus on being a business super-ninja.
SOFTWARE SUPPORT
Enjoy award-worthy live chat support from our team of trained bookkeepers. We’ve got your back (and front and sides). Just click the button in the software or on the website.
If you’re a Pandle Pro user, you’ll have access to our team of expert bookkeepers who will guide you through the process of connecting your MTD account to Pandle. Just keep us in your pocket and get in touch when you need us. We’ll be waiting. With snacks.
The guides, articles, tutorials, and product tours in our Help Centre are all available for free, along with email support. Live Chat support is available for Pandle Pro users.
Our live chat support is operated from 9am to 5pm, Monday – Friday. You can also find help in our support centre. There are lots of guides, tours, and tutorials. We’re good like that.
You can email support@pandle.com 24 hours a day. If you need an answer quickly, you can also find help in our support centre.
Our product tours are an interactive guide which responds to what you’re looking at in Pandle. They’ll follow you round, ready to show you where things live and how it all works. Only in Pandle though. We won’t suddenly turn up at your local supermarket. Bit sinister.
Create your account today, and decide what to do with all the extra time you get back. We hear Pilates is popular.
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